At OUCH MATCH, we are committed to making our platform accessible to everyone, regardless of ability. Our mission is to connect people through recovery stories and support—so it’s essential that everyone can access our content and tools equally and effectively.

 

Conformance Status

 

OUCH MATCH aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These internationally recognized guidelines help ensure digital content is usable for individuals with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.

 

Accessibility Features

 

To support accessibility across OUCH MATCH, we have implemented:

    •    Full keyboard navigation support

    •    Alternative text for all non-text content (images, icons)

    •    High-contrast text and scalable fonts for readability

    •    Responsive design compatible with mobile and assistive technologies

    •    Clear labels and instructions for all forms and user interactions

    •    Consistent and predictable navigation structure

 

Continuous Improvement

 

Accessibility is not a one-time effort. At OUCH MATCH, we are continually reviewing our platform to identify areas for improvement and ensure ongoing compliance with accessibility standards. User feedback plays a vital role in this process.

 

Feedback and Support

 

If you encounter any accessibility barriers while using OUCH MATCH or have suggestions on how we can improve, we want to hear from you.

 

📧 Email: info@ouchmatch.com

🌐 Website: www.ouchmatch.com

 

We aim to respond to all accessibility-related inquiries within five (5) business days.

 

Technology Compatibility

 

The OUCH MATCH website is designed to be compatible with:

    •    Major browsers (Chrome, Safari, Edge, Firefox)

    •    Popular screen readers and assistive tools (VoiceOver, JAWS, NVDA)

    •    Mobile accessibility settings (iOS, Android)

 

Limitations and Alternatives

 

While we work hard to ensure accessibility across all areas of OUCH MATCH, some legacy content or third-party features may not yet meet our standards. Where this occurs, we are happy to provide accessible alternatives upon request.​